IBS Enterprise contains a large amount of customer-related information, which is retrieved from various places in the system. The Customer Management Console, (from now on referred to as the CMC), provides access to the information through a dynamic hub presenting it through an easy-to-navigate interface.
The information to which you have access depends on your role in your company. When accessing the CMC, you are presented with the information subscribed to you through a predefined CMC role. Assigning CMC roles and defining the information that is to be available for each role may only be done by a System Administrator.
With the CMC as a starting point, you are able to enter new sales orders, quotations, view requests or returns from business partners, and display any information you need without exiting the console. All of these routines can be accessed directly via the CMC. Note: Some field information will not be displayed if the applicable IBS Enterprise application is not installed. Before you can start using the CMC, the Update preloaded application tables program must be run for the DIS application.
Enquiries
- CMC data sets enquiry
- CMC field definitions enquiry
- CMC views enquiry