Work with an existing carrier consignment

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The following describes what you can do with carrier consignments that were either automatically created during pick list confirmation (as described in Automatically create a carrier consignment during pick list confirmation) or manually entered (as described in Manually create a carrier consignment at any time). All carrier consignments are available and saved in Work with carrier consignments until manually deleted.

You might need to maintain a consignment should details have been entered incorrectly or if the customer cancels the order after pick list confirmation. If cancelled, you should create a credit/return order to reverse the stock movement and the invoice.

Note: After cancellation of an order, it is also necessary to remove the carrier consignment from the integration data file that is to be transmitted to the carrier’s system.

  1. Select the Work with carrier consignments menu item.
  2. You access the main panel. This panel shows all the existing consignments. Toggle Open/All to only view those that are open or all consignments, including those that have been dispatched.
  3. The following columns are displayed:

    L
    Indicates if labels have been printed for the consignment. See Print the transport note and labels.
    M
    Indicates if the driver’s manifest has been printed for the consignment. This document contains all consignments assigned for one truck. See Print the driver’s manifest.
    S
    Indicates if the consignment (carrier specification) has been electronically sent to the carrier. See Send consignment information electronically.
    Note: If the consignment has been sent, then it cannot be changed.
  4. Select the consignment for which you want to alter details and click Change.
  5. You access the consignment’s details. You can change, e.g. the following information:
  6. Carrier
    Customer
    Address
    Service code
    No of packs
    Weight

    Make the applicable changes and then click Update to update the system. Click Print to print the consignment. Exit the routine.

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