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Repair history enquiry, Order line level (SOR16201)

This panel displays order information per order line. The information denotes whether the order line was priced according to warranty specifications or agreement specification. The invoiced quantity, invoice (external and internal) value, cost value and discount given are also displayed.

Note: If the invoice value is zero, the order line has been specified as FOC (Free of charge). A range total can also be viewed regarding the total external and internal invoice and total cost values as well as discount given for a specific date range. The object total for the total external and internal invoice and cost value as well as discount given are also displayed.

Function keys

Shift info Toggle between viewing: External, Discount, Internal and Cost value.

Date from
Enter the start date from which you want to view range totals for the external and internal invoice, cost values as well as discounts given and all orders corresponding to the specified date.
Date to
Enter the end date to which you want to view range totals for the external and internal invoice, cost values as well as discount given and all orders corresponding to the specified date.
Range total
Displays the range total for the total external and internal invoice, cost values as well as the discount given within a specified date range.
Object total
Displays the object total for the total external and internal invoice, cost values as well as the discount given for all service orders.