Related topics
- About holding/releasing sales orders and order lines
- About holding/releasing service orders and order lines
- About sales restrictions
There are two different titles available for this panel. The title that is displayed depends on where you accessed the panel from. This program allows you to manually hold order lines.
You can access this program from the following menus:
- the Sales tasks menu
- the Service order tasks menu (IBS Service must be installed and activated).
Function keys
Selection fields
- Order value
- Displays the total value of the order lines, after deduction of the header discount, and including VAT if the order includes VAT. Free-of-charge order lines are not included in this value.
- Credit limit
- Indicates your customer’s credit limit. This amount is established in the Credit limit field of the Business partner file, A/R basic data panel.
- Line
- Indicates the sales order line number.
- RC
- This field is used to identify the reason why the sales order line must be held. Enter a value from the Order held reason codes table. Note: The code that you select must allow the order to be released manually. (The Manual release parameter (from the Order held reason codes table) must be set to YES.)
The following order held reason codes are pre-loaded in the system:
- Release handler
- Enter a code to identify the employee responsible for releasing the sales order or the sales order line.
- Restriction
- If the order held reason code 30 (sales restrictions exist) is entered in RC on this panel, indicate in this field the sales restriction type that applies. Sales restrictions are defined in the Sales restriction table. The severity code on the sales restriction type dictates the severity of the hold. See Work with restricted sales for more information.