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Use an alternative method when correcting the settlement information for an A/R payment with settlement option *DOC_LIST

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This is an alternative method to the one described in Correct settlement information for an A/R payment with settlement option *DOC_LIST. Error in settlement information cannot be determined from the batch error code or the batch status code. If you know that the settlement information for a transaction in a batch is in error, then you can correct the settlement information directly.

  1. Select the Work with open batches menu item.
  2. On the main panel, select the applicable batch and click Settlements.
  3. You access Work with A/R settlements, Settlements overview. This panel displays a list of the main settlement document(s) that represents the created settlements. The main settlement document is marked with an error code which means that the settlement information for the document is in error. To correct the settlement information, click Change.
  4. Follow steps 3-6 in Correct settlement information for an A/R payment with settlement option *DOC_LIST.
  5. After the settlement is complete and you have updated the settlement, you access Work with A/R settlements, Settlements overview. The panel now displays that the error code is blank. This means that the payment is now error free. If an error still exists, then the error must be corrected before the batch can be updated. Exit the routine.

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